Privacy Policy

1. Who We Are

Website: [website_name]
Owner / Operator: [company_name]
Contact email: privacy@[yourdomain].com
Country of operation: Australia

If you have questions or complaints regarding your personal data, you may contact us using the details above.

2. What Personal Data We Collect

We collect only the personal information you voluntarily submit via our contact form:

• Name
• Email address
• Organization name (optional)

We do not collect:

• sensitive personal data,
• financial information,
• government identifiers,
• cookies or tracking data.

3. Purpose of Collection

We collect your personal information only for the following purpose:

• To contact you in response to your inquiry or request submitted via our website.

We do not use your data for:

• advertising,
• profiling,
• resale,
• or unrelated marketing purposes

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data based on:

• Your explicit consent, given by submitting the form and checking the consent checkbox.

You may withdraw your consent at any time (see Section 9).

5. How We Store and Protect Your Data

We take reasonable technical and organizational measures to protect your personal data, including:

• HTTPS encryption in transit
• Restricted access to stored data
• Encryption of sensitive fields (where applicable)
• Regular deletion of outdated data

Only authorized personnel can access your information.

We use reputable hosting providers and take reasonable steps to ensure that personal data stored on servers located in the United States is protected against unauthorized access, loss, or misuse.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose described above.

Retention period:

• Up to 365 days from the date of submission
• After this period, the data is permanently deleted

7. Cross-Border Disclosure (Australia & GDPR)

Your personal information is stored and processed on servers located in the United States of America.

By submitting your personal information through [website_name], you acknowledge and consent to the transfer, storage, and processing of your data in the United States, where data protection laws may differ from those in your country of residence.

We take reasonable steps to ensure that your personal information is protected in accordance with applicable privacy laws.

8. Sharing of Information

We do not sell, rent, or trade your personal information.

Your data may be shared only with:

• trusted service providers (e.g. hosting providers),
• where required by law or legal obligation.

9. Your Rights

Depending on your location, you may have the following rights:

For EU users (GDPR)

• Right to access your data
• Right to correct inaccurate data
• Right to request deletion (“right to be forgotten”)
• Right to withdraw consent
• Where applicable, data transfers are safeguarded through appropriate technical and organizational measures.

For Australian users (APP)

• Right to access your personal information
• Right to request correction
• Right to make a privacy complaint

For US users (CCPA/CPRA)

• Right to know what personal data we collect
• Right to request deletion
• Right to confirm that we do not sell personal data

To exercise any of these rights, contact us at:
privacy@[yourdomain].com

We will respond within 30 days.

10. Complaints (Australia)

If you believe we have breached your privacy rights, you may contact us using the details above.
We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Children’s Privacy

Our website is not directed at children under the age of 16, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be published on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

[company_name]
privacy@[yourdomain].com
[website_name]